SHIPPING & RETURNS

Shipping Policy

DUE TO COVID 19 ALL STANDARD SHIPPING WILL BE DISSABLE AND ALL ORDER CAN BE SEND WITH EMS ONLY (FOR SINGAPORE WE USE OUR REGULAR EXPRESS SHIPPING). 

We ship from our warehouse in Jakarta. Order processing time requires at least 48 hours for shipments to be dispatched. Please note this can take longer during our sales periods and if an item you ordered is out of stock order processing time may be delayed.

Order are processed Monday to Friday from 8am - 5pm GMT +7 (Indonesia Time). Orders placed on Friday, Saturday dan Sunday GMT +7 will be processed on Monday GMT +7.

All shipping fee is not fixed some country might be need additional cost for shipping fee.

We offer FREE Express Shipping to Singapore for order above S$60.

Standard Delivery Time

Singapore : 2-5 business days.

United States : 10-20 business days.

Australia : 10-20 business days.

Other Country : 15-45 business days.

Express Shipping

We use EMS for International Express Shipping.

Missdelivered / Returned Parcel

We are not responsible if your parcel is missdelivered or returned to us due to :

1. You supplying of a wrong / invalid delivery address during order information.

2. You failure to pick up your parcel at the post office or when the courier delivery to your address. 

3. Decline by custom rules on your country.

4. You decline to pay the custom fee that make the parcel return to us or destroy.

 

In the event that your parcel is returned to us, we can resend it to you but you will have to pay full shipping and handling fee that was originally cha