If your order is out of stock, we will contact you by email or whatsapp for replacement.

 Effective August 29, 2025, the U.S. government has suspended the duty-free de minimis exemption for all imports valued at USD $800 or below.

This means U.S. customers may now be required to pay customs duties or clearance fees before receiving their package. These charges are mandated by U.S. Customs and are not imposed by Softlens Shop or the courier.

Thank you for your understanding.

 If any item in your order is out of stock, our team will contact you via email or WhatsApp to arrange a replacement product or an alternative solution.

Thank you for your understanding.

 All product prices are set and charged in SGD.

Prices displayed in other currencies are for reference only and may vary due to exchange rate differences.

To ensure smooth customs clearance and avoid potential delays or shipment rejection:

Singapore & Malaysia: Maximum 15 pairs per order

All other countries: Maximum 8 pairs per order

Orders exceeding these limits may be subject to customs issues, including delays, additional documentation requests, or return to sender.

We strongly recommend placing smaller quantity orders or splitting into multiple shipments for larger purchases.